![]() The System Information utility can be used to confirm where the modules are loading from as well as the location specified by the service: The warnings above may appear in backup jobs if the paths for the "VMware NAT Service" and "VMware DHCP Service" services are not listed correctly in the registry. Note: This will ignore the ASR Writer from the approved Writer list.Īll backups that have the System State selected and have uEFI will need to have the job recreated or System State removed from the job manually and re-selected.įile c:\windows\system32\vmnetdhcp.exe is not present on the snapshot. Writer Automated System Recovery exclude file list Writer Automated System Recovery include file list: AD:Trouble adding "System?State\Active Directory" to set - Status FS_NO_MORE (0x2000FE07) in SystemState::AddToSnapshotSet:495 AD:Trouble moving to ROOT path - Status ? (0x2000FE07) in SystemState::AddPathToSnapshotSet:615 Unable to process entry ?BootDrive%\bootmgr, this means restore will have issuesĮxample of error in the Remote Agent debug log during a backup job: Once the straggling registry entry is either removed or repaired and the missing files are restored, the backup warnings should stop.įile ?BootDrive%\bootmgr is not present on the snapshot.Įxample of error from the Remote Agent debug log on service start:.Was the file deleted accidentally and the application needs to be repaired? ![]() Was the software uninstalled, but a registry key remains? Search for the file name in the registry, determine why the file is missing.VSS reports the file, smcinst.exe as a file needed to restore the services for the System State, but it does not actually check to see if the file exists, hence the error when Backup Exec attempts to back up the file. This issue can be resolved by installing SEPM (Symantec Endpoint Protection Manager) on a 64bit system and redeploying the SEP client to the 64bit system. This file is part of the installer for Symantec Endpoint Protection (SEP) client and has been seen when a 64bit version of the software was installed from a 32bit system. If the file(s) are not listed on the system, create a file matching the file name of the missing file referenced in the job log.Verify the file(s) listed are present on the system.Microsoft has also acknowledged that they are aware of the condition. This exception has been reported on an assortment of files and on most supported versions of the Windows operating system. There are potentially an infinite number if application installers that could cause this type of failure. There may be other examples of invalid entries. ![]() Examples where the files are not present in the file system can usually be linked to a failed uninstall process. Examples of incorrect entries include use of the forward slash '/' character, use of double backslash characters '\\', incorrect short file names (possibly because the NTFS itself has adjusted them) or actual incorrect path and file names. ![]() The problem occurs if registry entries are either incorrect or point to a file that is no longer on the system. File is not present on the snapshot." Error Message System State backups complete with the exception: "VSS snapshot warning. ![]()
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